When

Monday 09:00-12:00 /12 :00-14 :00/14 :00-16h30/ 15:30-18:00
Tuesday 09:00-12:00 /12 :00-14 :00/14 :00-16h30/ 15:30-18:00
Thursday 09:00-12:00 /12 :00-14 :00/14 :00-16h30/ 15:30-18:00
Friday 09:00-12:00 /12 :00-14 :00/14 :00-16h30/ 15:30-18:00
Saturday 09:00-12:00 /12 :00-14 :00/14 :00-16h30/ 15:30-18:00
Sunday 09:00-12:00 /12 :00-14 :00/14 :00-16h30/ 15:30-18:00

Where

94 Avenue du Port, 1000 Bruxelles.

Contact

The Humanitarian Hub is a unique place in Brussels that offers a wide range of essential services such as a day center, medical- and psychological consultations, food and clothes distributions, showers, restoring family links and social- and legal advice. It is a collaboration between several non-governmental organizations including the Red Cross, Doctors of the World, Doctors Without Borders, The Citizen Platform (Belrefugees) and SOS Jeunes, with the support of several associations and hundreds of volunteers. The Hub welcomes mainly people with a migration project but is open to all public. The Day Center of the Hub is open 6 days a week (closed on Wednesdays) from 9h30 to 17h30 and offers coffee and tea throughout the day, access to showers and two meal distributions daily. To make this all happen, we call upon your solidarity and commitment to give a hand to the teams, notably through the following tasks: - Prepare and distribute tea and coffee in the morning or afternoon - Provide access to showers in the morning or afternoon in collaboration with the team - Contribute to the running of food distributions (waste management, reception at the canteen, cleaning up the tables) Practical information: In order to volunteer at the Hub, you must be over 18 years old and adhere to the Carter of the Hub. The Hub is located near Tour et Taxis and is easily accessible by public transport. You will receive instructions how to access the site, please follow them closely. The day starts at 09:00 with a briefing. If you are registered for a morning shift you will participate in the briefing with the team. If you are registered for another shift, declare yourself upon arrival to a staff member as a Serve The City volunteer and ask for the “Chargée d’Appui aux Opérations” who will further guide you. The Day Center holds regularly briefings for new volunteers. Although not mandatory, it is recommended that you attend one of these meetings prior to your first volunteering at the center. To receive information regarding the next briefing and for further information, you can contact us at the following email address: Contact @croix-rouge.be


In September 2020, the Red Cross opened a new centre for homeless people, transmigrants and asylum seekers.

The centre is divided into two parts: the Food Distribution Centre which is run in collaboration with other nonprofits, and the Day Centre.

  • The Food Distribution Centre: Every day of the week, the centre welcomes 400 people for both lunch and dinner. The food distribution itself  is managed by other organisations (see our Lunch4Refugee project), but the Red Cross needs volunteers to give them additional logistical support: managing the queues, supervising the canteen and cleaning tables. There are two shifts every day: 11:30-14:00 and/or 17:30 -20:00.
  • The Day Centre: The Day Centre opened in December 2020 to provide those in need with a warm place to shelter at during the day, where they can relax, take a shower and have a coffee. This centre can welcome up to 150 people a day, and is open every day of the week from 13:00 to 17:30.
    The Red Cross needs volunteers to help them with logistical support: managing the showers, coffee distribution and supervision of the centre in general.

Join our team and help us bring hope and comfort to those who may one day call Belgium their new home! 

Interested? Register directly for a volunteering shift on our NEW Serve the City app, ‘ServeNow’,  available on both AppStore and PlayStore.

Food outreach

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