Monday 11:00-14:00 / 17:30-20:00
Tuesday 11:00-14:00 / 17:30-20:00
Wednesday 11:00-14:00 / 17:30-20:00
Thursday 11:00-14:00 / 17:30-20:00
Friday 11:00-14:00 / 17:30-20:00
Saturday 11:00-14:00 / 14:00 -17:30 / 17:30-20:00
Sunday 11:00-14:00 / 14:00 -17:30 / 17:30-20:00


94 Avenue du Port, 1000 Bruxelles.


Hello everyone!   The Humanitarian Hub is a day center open to all public. It was born from the collaboration of several non-governmental organizations including the Red Cross, Doctors of the World, Doctors Without Borders, The Citizen Platform and SOS Jeune. It receives mainly migrants in transit, asylum seekers, homeless people, and offers various basic services such as reception and hot drinks, social services, medical, legal, food, access to hygiene ... The Day Center of the Hub, managed by the Belgian Red Cross, is open 7 days a week from 11am to 7pm and offers two meal distributions each day. In this context, we call upon your generosity and commitment to give a hand to the teams, notably through the following tasks: Contribute to the cleanliness of the day center Participate in the smooth running of food distributions (waste sorting, cleaning the canteen ...) Prepare and distribute hot drinks (tea/coffee) Create a social link with the beneficiaries Supporting the team of polyvalent collaborators in the various tasks to ensure a quality reception Practical information: In order to volunteer at the Hub, you must be over 18 years old. The Hub is located at 94 avenue du Port, 1000, Brussels. (Near Tour et Taxis) The day starts at 11:00 with a briefing. If you are registered for the morning shift you will participate in the briefing with the team. If you are registered for another shift and therefore arrive during the day at the Hub, declare yourself to a staff member as a Serve The City volunteer upon arrival and ask for the Team Leader. The Day Center holds a monthly briefing for new volunteers. Although not mandatory, it is recommended that you attend one of these meetings prior to your first volunteering at the center. To receive informations regarding the next information session planned, write us here: volontaires.psa@croix-rouge.be For further information, you can contact us at the following email address: volontaires.psa@croix-rouge.be

In September 2020, the Red Cross opened a new centre for homeless people, transmigrants and asylum seekers.

The centre is divided into two parts: the Food Distribution Centre which is run in collaboration with other nonprofits, and the Day Centre.

  • The Food Distribution Centre: Every day of the week, the centre welcomes 400 people for both lunch and dinner. The food distribution itself  is managed by other organisations (see our Lunch4Refugee project), but the Red Cross needs volunteers to give them additional logistical support: managing the queues, supervising the canteen and cleaning tables. There are two shifts every day: 11:30-14:00 and/or 17:30 -20:00.
  • The Day Centre: The Day Centre opened in December 2020 to provide those in need with a warm place to shelter at during the day, where they can relax, take a shower and have a coffee. This centre can welcome up to 150 people a day, and is open every day of the week from 13:00 to 17:30.
    The Red Cross needs volunteers to help them with logistical support: managing the showers, coffee distribution and supervision of the centre in general.

Join our team and help us bring hope and comfort to those who may one day call Belgium their new home! 

Interested? Register directly for a volunteering shift on our NEW Serve the City app, ‘ServeNow’,  available on both AppStore and PlayStore.

Food outreach

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