Contact
Serve the City VZW
Place Van Meyel 15A
1040 Brussels Belgium
Phone: 02 / 734.35.02 – The office is currently closed due to the COVID-19 crisis. Please send an email instead.
Email: hello@servethecity.be
VAT: BE 0886 257 326
Office Hours – Currently CLOSED
| Mon | 9:30 – 16:00 |
|---|---|
| Tue | 9:30 – 16:00 |
| Wed | 9:30 – 16:00 |
| Thu | 9:30 – 16:00 |
| Fri | Closed |
| Sat | Closed |
| Sun | Closed |
Frequently Asked Questions
Pour l’instant, voici les dons en nature que nous acceptons:
- Livres en arable, tigrinya, tigre ou dahlik.
- Nourriture pour Breakfast4Refugees (merci d’appeler pour plus d’information).
Sauf si mentionné pour nos événements, nous n’acceptons pas les jouets et les vêtements car nous n’avons pas les ressources pour gérer cela. Nous vous conseillons de vous tourner vers le Hub Humanitaire, Solidarité Grand Froid, Les Petits Riens ou Oxfam.
Serve the City Brussels n’est pas équipé pour gérer ce genre de dons. Nous vous conseillons de voir avec le Hub Humanitaire, Solidarité Grand Froid, Les Petits Riens ou Oxfam.
You can join our Weekly Serving Opportunities, One-on-One projects, Monthly Big Volunteer Days or the Big Volunteer Week.
For our Weekly Serving Opportunities, we invite you to come to one of our information sessions where you will get to know us better and ask us questions about projects that interest you. After the session, you will receive a list with all the projects and the contacts of the respective project leaders. You can then send an email to the project leader to ask about further details. For our Monthly Events and the Big Volunteer Week, the registration is online a few weeks before the event.
No, you don’t have to. You can choose the day(s) that suit(s) you best and sign up for shifts accordingly.
Oui! Nous sommes toujours à la recherche de nouveaux leaders de projet, et organisons une formation plusieurs fois par an. Vérifiez notre calendrier inscrivez vous à la prochaine session.
English is enough for most projects, however knowledge of French and/or Dutch is often a bonus. However, certain projects that work with children or the elderly or in education require a certain level of French or Dutch. When it is the case, the project page indicates it.
We have projects all around Brussels, but the main neighbourhoods we are serving in are: Marolles, Schaerbeek, Ste. Catherine, Ixelles, Etterbeek, St. Gilles, Anderlecht, Woluwe-St-Lambert.
Oui. Si vous êtes disponibles pour au moins 3 mois pour un temps plein ou temps partiel, contactez nous! Veuillez noter que pour l’instant, nous ne pouvons qu’offrir des stages non rémunérés.
No, you don’t have to. You can choose the day(s) that suit(s) you best.
Serve the City Brussels is not able to intermediate donations consisting in furniture.
Serve the City Brussels is not able to intermediate donations consisting of toys. We recommend you to check with Hub Humanitaire, Solidarité Grand Froid, Les Petits Riens or Oxfam.
Serve the City does not accept men’s clothing. We recommend you to check with Hub Humanitaire, Solidarité Grand Froid, Les Petits Riens or Oxfam.
Big Volunteer Week is a week of serving projects taking place all around Brussels. Hundreds of volunteers from all around the world will join us to serve people in need.
We will organise serving opportunities allowing volunteers to serve alongside local associations who are assisting the needs of:
- Homeless
- Asylum Seekers
- Elderly
- Disabled
- Children in need
- Victims of abuse
The Big Volunteer Week typically takes place each year towards the end of June or the beginning of July. Exact dates are here.
Individuals, school groups, scout groups, churches, companies, local and visiting volunteers – everyone who is looking for an opportunity to help someone in need, meet new people and make new friends. However, please note that you may not be assigned to the same project as your colleague if you come as part of a company / group. If this is a requirement, please have a look at our Corporate Volunteering page.
Children under 16 need to be accompanied by a parent or a guardian over 21 years (with approval signed by the parents).
Our Serve the City Information Sessions are held at our Head Office, located at Place Van Miel 15A, 1040 Etterbeek.
We try to keep our information sessions short. On average the session takes 30 minutes to complete.
All our Information Sessions are held in English. However, if you don’t speak English, then please email us at hello@servethecity.be and we will try and assist with different language requirements.
We will discuss the projects that you are interested in joining as well as giving some background information about Serve the City! Before coming, you can also have a look at our website to find out which projects you would like to do and you can ask us questions about them during the info session.
Here at Serve The City, we welcome first-time volunteers, as there is no better time to start than right now.
At our information sessions, we tell you about the heart behind what we do here at Serve the City. You’ll find out about our vision to see the city transformed and discover more about the available projects. It’s also a great opportunity to meet other like-minded people in your local community.
It is always an asset to be able to speak multiple languages, however, it’s not essential for many of our projects. There are some projects that do require other language proficiency, so please check out our website for specific project requirements.
You will receive an email confirmation telling you that you are registered to attend the information session that you have selected. If you have not received a confirmation email, please check your spam/junk box in your email account first, then email us at hello@servethecity.be if you still didn’t find it.
Of course, you can reschedule by simply signing up for a different info session that suits your timetable better on our website!
Unfortunately, the times listed on the website are currently the only scheduled times available. If you aren’t able to attend any of these times, we recommend attending one of our Big Volunteer Days (on a Saturday) to become familiarised with our projects.
The information sessions are hosted by one of our many great Project Leaders, and many new volunteers like yourself will be attending. So it is a great opportunity to meet and greet fellow volunteers and get to know the heart behind Serve the City.
Yes, we welcome everyone who wants to serve to be involved in our projects. We have lots of different projects to choose from, mornings, during the day, evenings and even weekends. So please feel free to attend one of our information sessions and our Project Leader will be able to provide you with information on projects that suit your schedule.
Serve the City was founded on the ethos of ‘serving like Jesus’, however, is not a religious organization. Our projects are open to people from all different backgrounds and faiths and we welcome everyone to participate in our projects.
Certainement, nous encourageons les gens à utiliser leurs dons et talents naturels pour servir avec nous. Lorsque vous assistez à une séance d’information, veuillez informer le chef de projet de vos compétences et de vos centres d’intérêts. Nous pourrons vous faire correspondre à tous les projets pertinents.
Oui, nous apprécions tout soutien financier que les donateurs peuvent fournir afin que nous puissions continuer à servir ceux qui nous entourent. Cliquez ici pour plus de détails sur comment faire un don.
We would love it if you do however, it is not essential.
Si vous avez moins de 16 ans, vous devrez être accompagné d’un adulte / tuteur pour participer aux projets de Serve the City.
Si vous souhaitez amener votre enfant à faire du bénévolat, nous vous recommandons de participer à une grande journée “Big Volunteer Day”, qui a lieu une fois par mois le samedi après-midi. Il est recommandé de ne pas amener les enfants aux projets hebdomadaires.
En court, la réponse est OUI !
En détail :
Serve the City a depuis 2020 reçu l’agrément du SPF Finances. Chaque donateur qui paie ses impôts en Belgique et a donné 40 € ou plus à Serve the City durant l’année 2020 recevra une réduction d’impôts de 60% du total donné (par exemple, si vous avez donné 100 € à Serve the City en 2020, vous aurez droit à une réduction d’impôts de 60 €).
Mais pour pouvoir faire cela, nous avons besoin de votre nom légal complet et de votre adresse physique, sinon nous ne pouvons pas délivrer les attestations.
