Food outreach – Serve the City Brussels

Humanitarian Hub Day Center – Support

Food outreach

Everyday

Logistics at Serve the City

Food outreach, Practical Work, Socialising

Lunch 4 All

Food outreach

Monday, Tuesday, Wednesday, Thursday, Saturday, Sunday

With the crisis currently happening, hundreds of refugees and asylum seekers fleeing war are queuing in the cold at the Registration Office. We offer tea, coffee, something to eat, and a friendly chat with the people we meet. This project takes place between 07:00 and 08:45

Monday, Tuesday

Street Kindness

Food outreach, Socialising

If I sign up for a weekly project that takes place more than once a week, do I have to come on each of those days?

No, you don’t have to. You can choose the day(s) that suit(s) you best and sign up for shifts accordingly.

How can I volunteer?

You can join our Weekly Serving Opportunities, One-on-One projects, Monthly Big Volunteer Days or the Big Volunteer Week.

For our Weekly Serving Opportunities, we invite you to come to one of our information sessions where you will get to know us better and ask us questions about projects that interest you. After the session, you will receive a list with all the projects and the contacts of the respective project leaders. You can then send an email to the project leader to ask about further details. For our Monthly Events and the Big Volunteer Week, the registration is online a few weeks before the event.

Are there any projects I can join in my neighbourhood?

We have projects all around Brussels, but the main neighbourhoods we are serving in are: Marolles, Schaerbeek, Ste. Catherine, Ixelles, Etterbeek, St. Gilles, Anderlecht, Woluwe-St-Lambert.

What language do I have to speak in order to volunteer?

English is enough for most projects, however knowledge of French and/or Dutch is often a bonus. However, certain projects that work with children or the elderly or in education require a certain level of French or Dutch. When it is the case, the project page indicates it.

Can I be a Project Leader?

Yes! We organise trainings for project leaders a few times every year. You can check our website to look for the upcoming training session.

Is there an Age Policy regarding volunteering with Serve the City?

If you are under 18 years of age you will need to be accompanied by an adult/guardian to participate in Serve the City projects.

Parents/legal guardians can come with their children (but are fully responsible of their care)
In the case the parents/legal guardians cannot accompany their children, up to 2 teenagers of 15 of age (or more) can be accompanied by an adult of at least 21 years old with the written authorisation of the legal guardians.

What if I don’t have any volunteering experience?

Here at Serve The City, we welcome first-time volunteers, as there is no better time to start than right now.

Do you need to know another language (French/Dutch) to participate in projects?

It is always an asset to be able to speak multiple languages, however, it’s not essential for many of our projects. There are some projects that do require other language proficiency, so please check out our website for specific project requirements.

What if I have limited availability to volunteer, can I still help?

Yes, we welcome everyone who wants to serve to be involved in our projects. We have lots of different projects to choose from, mornings, during the day, evenings and even weekends. You can check all our volunteering opportunities (and register for shifts!) in our app ServeNow.

Is Serve the City a religious organisation?

Serve the City was founded on the ethos of ‘serving like Jesus’, however, is not a religious organization. Our projects are open to people from all different backgrounds and faiths and we welcome everyone to participate in our projects.

I would really like to use my professional skills to serve, (nursing, hairdressing, teacher), is this possible?

Definitely, we really encourage people to use their natural giftings and talents to serve with us. When you attend an information session, please tell the Project Leader what skills you have and your interests and we will be able to match you up to any relevant projects.

How long do I wait to hear from my Project Leader after contacting them on ServeNow?

We recommend that you allow 1-2 weeks to hear back from your new Project Leader. If you have not heard from them by this time, please email us at hello@servethecity.be to let us know.

I am under 18 years of age, am I able to participate?

If you are under 18 years of age you will need to be accompanied by an adult/guardian to participate in Serve the City projects.

Parents/legal guardians can come with their children (but are fully responsible of their care)
In the case the parents/legal guardians cannot accompany their children, up to 2 teenagers of 15 of age (or more) can be accompanied by an adult of at least 21 years old with the written authorisation of the legal guardians.

Are the weekly projects child-friendly?

If you would like to bring your children along to participate in volunteering, we recommend that you attend a Big Volunteer Day, this is held once a month on a Saturday afternoon. It is recommended not to bring children along to weekly projects.